Refund policy
Return Policy
At The Crowned Life, we are committed to ensuring your satisfaction with your purchase. Please review our return policy below:
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Eligibility for Returns:
- Items must be unworn, unwashed, and in their original condition with all tags attached.
- Returns must be initiated within 30 days of the purchase date.
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Non-Returnable Items:
- Sale items, limited-edition releases, and custom orders are final sale and not eligible for returns.
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Process for Returns:
- To begin a return, please contact us at info@thecrownedlife.com with your order number and reason for the return.
- Once approved, you will receive instructions on how to ship the item back to us. Return shipping costs are the responsibility of the customer.
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Refunds:
- Refunds will be issued to the original payment method within 7-10 business days after we receive and inspect the returned item.
- Shipping costs from the original order are non-refundable.
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Exchanges:
- We do not offer direct exchanges. To replace an item, please initiate a return and place a new order for the desired item.
We reserve the right to deny a return if the item does not meet the conditions outlined above. For any questions or concerns, contact us at [insert email address].
Thank you for supporting The Crowned Life!